Shipping policy
Shipping Policy
Thank you for shopping with The General Store. We want to be transparent about our shipping process so you know exactly what to expect.
Processing Time All orders are processed within 1–3 business days after payment is confirmed.
Shipping Times
- Australia: 7–20 business days
- International: 14–30 business days
Shipping times may vary depending on your location and supplier availability. During peak periods, delays may occur.
Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our pricing.
Questions? If you have any questions about your order, please contact us at robd128@hotmail.com.